The Edition Experience
Patient
Patient
Concierge
Surgery is one day. The experience around it is everything else.
Surgery is one day. The experience around it is everything else.
The result of a surgical procedure is shaped not only by what happens in the operating room, but by everything surrounding it — how prepared the patient feels going in, how supported they feel coming out, and how confidently they can reach someone when a question arises at 7 o'clock on a Sunday morning.
At Edition, the clinical and the logistical receive equal attention. This is not a marketing position. It is the way the practice operates — built into how we staff, how we communicate, and how we define what it means to take care of someone.
Every step of your experience at Edition is coordinated, intentional, and staffed by the right person for that phase of your care.
From your first inquiry through the morning of your procedure, Ewa coordinates every detail of your pre-surgical experience. She is the first person you speak with, and she remains your primary point of contact until the clinical team takes over.
Ewa's background in surgical coordination — across multiple high-volume aesthetic practices — means she understands not just the administrative side of surgery but the clinical one. She doesn't read from scripts. She answers questions because she knows the answers.
Once your procedure is complete, your care transitions to Rebekah and the nursing team. This is not a downgrade — it is the appropriate escalation. The questions and concerns that arise after surgery are clinical in nature, and they deserve clinical answers from people who are trained to provide them.
Rebekah has spent her career in surgical nursing. She has managed the post-operative experience for hundreds of Edition patients, and she brings the same exacting standard to every interaction — whether it is a scheduled follow-up or a call about a concern that turns out to be nothing.
When something feels wrong after surgery — not inconvenient, not uncomfortable, but genuinely wrong — the person you reach should be the person best equipped to assess it. At Edition, that person is Dr. Schwartz.
There is no answering service. There is no on-call stranger. After hours, patients have two options: leave a message for the next business day, or press the urgent option and be connected directly to Dr. Schwartz. He answers personally, every time.
Most practices have an answering service. Some have an on-call physician you've never met. At Edition, when you choose the urgent option after hours, Dr. Schwartz answers personally — every day, every time.
This is not a feature we advertise prominently because it is simply what we believe the standard of care requires. A surgeon who performs a procedure should be reachable by that patient when something genuinely urgent arises. There is no other acceptable arrangement.
Monday – Friday, 9am – 5pm
All calls ring directly to the office. Ewa or Rebekah will answer, and any clinical question can be escalated to Dr. Schwartz immediately if needed.
5pm – 9am & Weekends
Non-urgent messages are returned the next business day. For urgent concerns, press the urgent option — Dr. Schwartz is called directly and answers personally.
A meaningful portion of Edition's patients travel from outside the Dallas area — from other Texas cities, from neighboring states, and occasionally from across the country. The logistics of traveling for surgery are not complicated when someone who knows the process is coordinating them.
Ewa has arranged the pre- and post-operative logistics for out-of-town patients many times. She knows which hotels offer the quiet, comfortable recovery environment that post-operative patients need. She knows how to time your travel around your procedure and your drain removal schedule. She has helped arrange companions, coordinate post-operative nursing care, and plan the return trip home.
You focus on your decision. We handle the rest.
7859 Walnut Hill Lane, Suite 330
Dallas, Texas 75230
(972) 498-4385
Ewa will respond to your inquiry within one business day. A consultation is unhurried, informative, and entirely without obligation. From that first call, the Edition standard applies.